PRODUCT FAQ

You have questions? We have answers! We hope this Q&A provides you with the answers you need, but if you still have more questions call us at 910.253.7934 or questions@maudiesmart.com

GENERAL PRODUCT QUESTIONS

  1. Do you have a Storefront? 
    Yes! You can purchase our products at Greenlands Farm, 668 Midway Road SE, Bolivia, NC 28422. 
  2. Do you test on animals? 
    We love animals (a lot) and only test on humans. Have you visited Maudie’s nonprofit page? When she says she loves animals, she’s serious about it. Visit the Helpers Of Our Farm website: www.hoofnc.org
  3. Do you have vegan, paleo and gluten free products? 
    We do! Easiest way to find these products is by searching for “vegan”, “paleo”, or “gluten free” in our search bar located at the top right of our home page or to the far right next to the collection title. 

HOME & BODY PRODUCT QUESTIONS

  1. Why do you use goat’s milk for your soap? 
    Goat’s milk is naturally ultra-moisturizing. Goat’s milk soap contains capric, caprylic and capronic acids and natural occurring triglycerides (otherwise known as good fats). The result is a pH level that is good for healthy human hair and skin, while commercial soap can dry out the skin to the point at which it feels taut and itchy. The oil glands are forced to counteract, overproducing oils in an attempt to rebalance the pH of the skin. The result can be oily skin, unhappy skin, with clogged pores.
  2. What is your soap process? 
    We make soap the old fashioned way, from scratch, and using the cold process method. Whiff Whim Bars are made from a combination of fats (natural oils) with a lye solution until a process of saponification takes place. Saponification is a chemical process, which converts a fat into soap by reaction with an alkali (also known as "lye"). Saponification occurs as the raw materials are combined, stirred and neutralized. As a result of this process, a very important by product emerges - Glycerin, which is a natural skin softener and the foundation of all natural soap.
  3. Is there lye in your soap?
    Yes, we do use lye in our soap making process. We use sodium hydroxide in our soaps. All soaps (excluding detergent bars, which are totally synthetic and chemical laden) are made with lye but no lye is left in the finished soap. Our soaps are balanced so the chemical reaction has the correct amounts of both lye and oil for a balanced reaction. The result is that our soap is very close to neutral.
  4. How do I use your Dead Sea salts? 
    Our salts are the real deal! Dead Sea bath salts contain 21 minerals including magnesium, calcium, sulphur, bromide, iodine, sodium, zinc and potassium. These essential minerals naturally occur in our bodies but must be replenished, as they are lost throughout the day. Dead Sea minerals are known to treat, detoxify, and cleanse our bodies. Dead Sea salts may help relieve the symptoms of Skin Disorders such as Psoriasis, and conditions such as Arthritis, back pain, Skin Allergies, Stress, Insomnia and many other related conditions. Need ideas? Use our salts in a skin conditioning/relaxing/muscle soak - add to a hot bath and soak your worries away, a foot soak - add a handful to a foot bath (massage for extra relief), remove dry skin - after bathing, while you're still wet, gently massage with dry salt, psoriasis treatment - dissolve Dead Sea salts into a warm bath and bathe for 20 minutes. Use 3-4 times a week for a period of 4 weeks for best results. As with all therapy programs, please consult a physician before using.
    Note: Always rinse treated area with fresh water after each Dead Sea salt usage. 
  5. Is it safe to take sea salt baths every day?
    Yes, taking sea salt baths every day is very healthy for your body: 10-20 minutes in warm, not hot water. Be careful not to bathe with water too hot as this will decrease the benefits. The general idea is to re-create the waters of the Dead Sea in your own bath tub.
  6. Why do I have a ring around the edge of my bathtub after soaking in your Dead Sea salts?
    When you bathe in warm water, your pores open. When you add high-quality bath salts, toxins are pulled out and drawn from your pores and these will leave a ring around your tub - this is a good thing! That is the evidence of what has left your body, cool, right?!
  7. How long before Dead Sea salts expire?
    Salt does not expire, raw natural salt will last millions of years! However essential and natural oils may fade over time; Dead Sea salts that contain these should be used in one to two years. 
  8. Can I use bath salts during pregnancy?
    Please consult your doctor first before using Dead Sea salts or taking a bath while pregnant.
  9. Why is your deodorant making me break out? 
    The underarms are a sensitive area, it may be from shaving or a reaction to an ingredient. Take a break from shaving or take a break from the deodorant. 
  10. Your deodorant doesn’t work for me…I smell worse, why?!
    Did you know if you are using an aluminum based deodorant it clogs up your pores? That’s why it works; it’s stopping you from sweating! That’s not a necessarily good thing. Sweating is a natural process that regulates body temperature and detoxifies your body. Sweat by itself doesn't smell at all (seriously!). It's the bacteria that live on your skin that mix with the sweat and give it a stinky smell (that’s why our deodorant is packed with natural anti-bacterial killers!). It’s hard to ditch the bad stuff (yes, it’s bad for you) and commit to a few smelly weeks of your body detoxing. We suggest you stick with it and try in cooler months when you are still sweating (Spring & Fall). You got this! 
  11. What kind of oils do you use for scents?
    We use pure essential oils and natural blend oils. Essential oils are generally distilled (most frequently by steam or water) from the leaves, stems, flowers, bark, roots, or other elements of a plant. Natural blends are blends of oils from natural sources and do not contain any synthetics, artificial flavors, or aromatic compounds. 
  12. What is the shelf life of your Whiff Whims products?
    We suggest you use your products within a year as our products do not contain preservatives to lengthen the shelf life of essential oils. Unscented products will last longer on the shelf.

CRAFT BAKERY PRODUCT QUESTIONS

  1. Do your products contain preservatives?
    No, our products do not have added preservatives. They are also free of hydrogenated oils, making all of our products trans-fat free.
  2. What is the Shelf Life of your Products?
    Because our products don’t contain preservatives, we recommend eating our baked goods within a week of opening. Placing them in airtight container will help preserve freshness. You can also freeze many of our products, so stock up and save for later!
  3. Do you use GMO and non-organic ingredients?
    We do not use any GMO ingredients but do use some non-organic ingredients that we believe are safe and free of additives and harmful processing. Our family only makes and eats non-GMO and healthy products (for our bodies and the environment) and we eat what we make for Maudie’s Farm Mart. We obtain our non-GMO ingredients from trusted manufacturers and growers. These are our recipes and the ingredients we use in our home!
  4. Do your products contain nuts?
    Our bakery kitchen is not a nut-free environment and we suggest that if you have a serious nut allergy you not purchase any of our bakery items. Even if a product does not contain nuts, there is always the possibility of cross-contamination.
  5. Are you a gluten-free environment?
    Although we make gluten free products, our bakery is not exclusive to gluten free baking and we suggest if you have a serious gluten allergy you not purchase our gluten free baked goods. Even if a product does not contain gluten, there is always the possibility of cross-contamination.
  6. What do you use instead of wheat flour in your gluten free baked goods?
    Every product is different, but most contain some combination of rice flour, tapioca flour and sorghum flour.
  7. What do you use instead of wheat flour in your paleo baked goods?
    Every product is different, but most contain some combination of almond flour, coconut flour, and sorghum flour.

FARM GOODS QUESTIONS

  1. Are your canned preserves registered and monitored?
    Yes, our canned goods are registered and monitored by NC Department of Agriculture.
  2. Are the ingredients really grown on your farm?
    Yes! We buy the seeds, grow and plant the seeds and as they grow, we care for them. After the plant is harvest ready, we hand pick from our fields and bring it to the farm kitchen to make into delicious goods. This includes the fruit trees; we hand planted the orchard in 2002.

ORGANIC TEA QUESTIONS

  1. What is your tea pouch made of?
    Our tea pouches are made from hemp. Did you know that hemp can produce 250% more fiber than cotton and 600% more fiber than flax using the same amount of land? We love the environmental benefits of hemp!
  2. How many cups of tea does 4 ounces loose brew?
    We suggest you measure your tea with a tea spoon giving you approximately 30 – 40 cups of tea per 4 ounces. Particular types of tea can yield more or less tea in 4 ounces.
  3. How many cups of tea does 1 ounce brew?
    We suggest you measure your tea with a tea spoon giving you approximately 8-10 cups of tea per 1 ounce. Particular types of tea can yield more or less in 1 ounce.
  4. Are your teas USDA certified organic?
    Yes! We obtain our teas through a reputable and organic source. Our teas are GMO free, pesticide free, preservative free, and free of any harmful additives. 
  5. Where are your teas from?
    Our organic tea is sourced from tea farms located in China, Japan, India, Sri Lanka, Africa, and Taiwan.
  6. Are your teas fair trade?
    We do have some teas that fair trade. The easiest way to find these is by typing “fair trade” in the search bar on the tea page.
  7. Are your teas caffeinated?
    Caffeine occurs naturally in all tea. It varies according to tea leaf size, tea type (White, Green, Oolong, Black), and steeping lengths. All herbal teas and red teas are decaffeinated as they don’t contain actual tea leaves. A 6 ounce cup of black tea generally contains around 50 milligrams of caffeine, where as a cup of brewed coffee contains around 100 milligrams.
  8. Do you have decaffeinated teas?
    Yes, we do! You can find our decaffeinated selection by typing “decaf” in the search bar on the Organic Tea page. You can easily decaffeinate your caffeinated teas at home. Caffeine is released in the first 30 seconds of brewing. You simply pour that first 30 seconds brew out and pour in new hot water and continue brewing as recommended for your specific tea. 
  9. What decaffeination process do you use to decaffeinate its decaf teas?
    Our supplier uses a CO2 based process to decaffeinate our teas. Water decaffeination does not leave a chemical residue and has minimal effect on the flavor and beneficial compounds in tea. 
  10. Are your teas gluten-free?
    Our supplier: We do sell items that have gluten or nut allergies present but we do not allow cross-contamination between products. Machines must be properly cleaned between each item to avoid possible contamination between products. Everything is tested for allergens. 
  11. Are your teas vegan?
    All our teas contain only plant-derived ingredients and are safe for a vegan.
  12. What is the shelf life of tea?
    Teas don’t necessarily “go bad”, but a tea’s environment can change the taste of a tea. Keep your tea stored in our tin in a cool, dark, and dry place. Keep your tea tin out of strong smelling cabinets (herbs, spices, etc.), store away heat (the stove, heat vent, etc.) and do not store in the refrigerator or freezer. If stored properly, your teas will remain enjoyable for at least two years before you begin to taste a difference.